Total responses
156,782
up 15% vs last 30 days
Know what your customers really think. Automatically.
Collect feedback on WhatsApp and let AI identify what needs attention so your team can resolve issues.
Average CSAT
4.4 / 5
up 0.2 vs last 30 days
Negative feedback
156
down 6% vs last 30 days
Responses over time
No credit card required
30-day free trial
Setup in minutes
How it works
1
Record the feedback
Collect feedback on WhatsApp in seconds.
2
We follow up automatically
WhatsApp messages are sent and feedback is collected.
3
Your team takes action
AI highlights what needs attention so you can resolve issues fast.
Everything you need to turn feedback into better experiences
Dashboard visibility
Track CSAT, NPS and trends in real time across WhatsApp feedback and locations.
Feedback insights
AI summarizes feedback and surfaces what matters most.
Issue resolution
Prioritize issues, assign owners and close the loop faster.
Solutions for every customer-facing industry
Any industry
Perfect for retail, hospitality, healthcare, automotive, salons, professional services and more.
Customers on WhatsApp
No apps or logins for your customers. They respond where they already feel comfortable.
AI that understands
AI analyzes feedback, identifies key issues and highlights what needs your attention.
Action that drives results
Assign, follow up and resolve issues fast. Turn feedback into loyalty.
Healthcare and Clinics
Improve patient experience, follow up after visits, and resolve issues faster.
Shorter wait times and faster responses
Happier patients and better reviews
Secure, private, and compliant
Actionable feedback for better care
WhatsApp
CityCare Clinic here. A few quick questions about your visit?
Sure.
Rate your care today, 1-5.
5. The doctor was kind.
AI summary
Praise for doctor care
Automotive and Workshops
Turn every service visit into a 5-star experience that brings customers back.
More 5-star reviews and referrals
Faster issue detection and resolution
Service quality your customers notice
Stronger customer loyalty
WhatsApp
AutoFix here. A few quick service questions?
Yes.
Was your vehicle ready on time?
Yes, and the updates helped.
AI summary
Praise for timeliness
Hospitality and Restaurants
Delight guests, improve stays, and build a reputation that fills your tables.
Better guest experiences and ratings
Real-time feedback during their stay
Resolve issues before they go public
Repeat visits and word-of-mouth
WhatsApp
Harvest Table here. A few quick questions?
Go ahead.
Food and service rating, 1-5?
5. Great food and service.
AI summary
Praise for food quality
Professional Services
Build trust, exceed expectations, and deliver experiences clients love.
Stronger client relationships
Proactive issue resolution
Data-driven service improvements
Higher retention and referrals
WhatsApp
ABC Advisors here. A few quick feedback questions?
Okay.
Did our team explain next steps clearly?
Yes. Very clear and responsive.
AI summary
Praise for professionalism
Ready to improve customer experience?
Join thousands of businesses that use Client Feedback to collect feedback, resolve issues and grow automatically.